I talked to the creators of visual composer because my version won’t update and now causing issues. This is what they stated:
“The product license tab at your end is disabled by the theme author using vc_set_as_theme. You can get in touch with him and get rid of the above code from the theme to get it back. Once done, you can activate the license as per: https://vc.wpbakery.com/video-academy/install-visual-composer-plugin-wordpress/ to access auto-updates.”
Can you guys assist?
See theme docs regarding bundled version of VC with the theme; it’s updated only when theme updated. Or, you can buy your own separate license if you need support from WPbakery.
Hello,
Please use this guide to update your visual composer plugin. https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
This is not as easy as your list make it. I did the replacement going from VC 4.9 and it is such a jump everything is screwed up after the upgrade. In no way is it an upgrade, it is a totally new plug in. It looks like now I have to create a new page and convert, not upgrade. Very disappointing. Not with you guys with the VC creator.
Hello mikesilvia,
Please keep in mind that the Visual Composer is a built-in plugin which comes bundled with the theme core file. To be safe, make a full backup to your data and then make a new clean install with the latest version of the theme which can be downloaded from Theme Forest. Your theme updating should have to be made via FTP way because this is the surest method in this case, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ and here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Read more carefully our documentation and try to follow all the steps from there if you want to bring best results with your theme.
Thanks for your understanding!
