Background ad link not working after 7.8 update

Posted in: Newspaper
Post count: 6

Hello.

I added a background ad and also a link for it (I have done it successfully many times in the past). Unfortunately, the link is not active with newspaper 7.8. It works fine with the 7.7.1 version.

Is it a bug or is it something on my part?

Post count: 22421

Hello,

There seems to be a css bug in our current version regarding the background ad. It will be fixed in the next theme version though. until then please add this code in your theme panel-> custom css box:

body {
cursor: pointer;
}
#td-outer-wrap {
pointer-events: none;
}
.td-main-content-wrap, .td-container-wrap {
pointer-events: auto !important;
cursor: default;
}

Sorry for the inconvenience.

Post count: 6

Thank you very much for your quick response and for the solution.

Post count: 88

Hey, the code doesn’t work or rather cause a fault on the whole website. If I add this code then I can’t open a new page, post or anything else on the website. No matter where I click it will open the ad link. How can I fix it?

Post count: 22421

Hello,

Maybe you have a custom css on your site that interferes with the code I provided above. Please provide a link to your site so I can inspect it.

Thank you!

Post count: 88

Thank you for the answer!

Here my site: https://www.awayfromlife.com/

Post count: 20688

Hi,


@AWAY
FROM LIFE It seems it is needed to make some modifications to the code provided in this case. Please remove the previous one and enter this code, then everything should function normally

body {
cursor: pointer;
}
#td-outer-wrap {
pointer-events: none;
}
.td-main-content-wrap,
.td-container-wrap,
.td-container,
.td-header-container {
pointer-events: auto !important;
cursor: default;
}

Please let me know if you have any further issues, or the code does not work properly for you.
Thank you for understanding!

Post count: 88

Hey, it seems to work. Thank you!

Post count: 88

After the new update the background-ad link again don’t work. I tried it without your code and with your code. Both times it doesn’t work. Is there a new code that I could make it work?

Thank you!

Post count: 20688

Hi,

I have tested the background ad with the latest version of Newsmag, and it is working properly. Please check to see if you have an URL inserted in the background ad section – https://www.screencast.com/t/8hLcQs9hlXsQ and this option is disabled.
Also check any other custom code you might have entered in Theme panel, or modifications to the theme files. Maybe a plugin could be the cause, you could try to disable all of them except Visual composer, clear any caching installed then see if this issue is still present. Please let us know how it goes.

Thanks

Post count: 88

Hey,

I’ve checked everything. Before the update it worked with the code that you give me. After the Newsmag update it don’t work (with and without code). I’ve added a link and configure everything as in the tutorial is suggested: https://forum.tagdiv.com/newsmag-background-ads/

The ad is the importanst ad for me..

Simon

Post count: 20688

Hi,

Please try and switch from your child theme to the main theme, the check to see if the issue is still there. If this does not fix it and you have no custom code that could affect the background, and deactivating the plugins also does not resolve it, you could try and make a new theme install
https://forum.tagdiv.com/newsmag-install-via-ftp/
Maybe something has gone wrong during the update process. The background ad is working properly on my end, using the latest version of the theme.

Thanks

Post count: 6

Hello.

I’ve still the same issue after updating to version 8.

http://www.enkinisi.gr

  • This reply was modified 9 years by vasilis.
Post count: 20688

Hi,


@vasilis
I have inspected your website and the background ad is working properly from what I can see. When clicked it will redirect to this website
https://www.screencast.com/t/aR0oau11rOxm

Thanks

Post count: 6

Hi Simion.

The link is working because I am using the 7.7.1 version for now. I downgraded from 8.0 to “fix” this.

Post count: 20688

Hi,

Sorry I did not check the theme version. The background issue was fixed in the latest theme update and we had no other bad reports in this matter
https://www.screencast.com/t/vUN6gqccZZnm
If you decide to update, please do it by FTP
https://forum.tagdiv.com/install-via-ftp/
Check any custom code you might have in the theme panel related to this, or in a child theme. I have just tested the background ad in the version 8 and it is working properly. So it must be something in your case that is interfering with this function.

Thanks

Post count: 6

I’ve updated the theme via FTP. I do have a child theme (provided by tagdiv), but activated the parent theme, to bypass any modifications. Also, there is no custom code in the theme panel. I’ve also disabled all the plugins, but had no luck with the background ad link in v8.0.

The link is working fine with the 7.7.1 version and all the plugins and child theme activated.

Post count: 20688

Hi,

After further investigations it seems that this particular demo tat you have has a problem with the background ad functionality in the latest theme update. I have added the problem on our list, and it will be fixed as soon as possible. As a quick fix I could provide you a code that should make the background ad work, in theme version 8.
Please update the theme and enter this code in the Theme panel->Custom Css

@media (min-width: 1180px) {
.td-magazine.td-boxed-layout #td-outer-wrap {
width:auto;
}}
.td-boxed-layout .td-main-content-wrap {
-webkit-box-shadow: 0 0 5px 0 rgba(0, 0, 0, 0.12);
-moz-box-shadow: 0 0 5px 0 rgba(0, 0, 0, 0.12);
box-shadow: 0 0 5px 0 rgba(0, 0, 0, 0.12);
}

I have tested this code and it is working for version 8. We are very sorry for this problem, and any inconvenience this might have caused for you. Please let us know if you still encounter issues in this matter, so we can provide you with a different solution.

Thank you for understanding!

Post count: 6

@Simion C.

The code you gave me works fine and fixes the issue.Thank you very much for your help. It’s invaluable!

Viewing 19 posts - 1 through 19 (of 19 total)
The forum ‘Newspaper’ is closed to new topics and replies.