Mobile Menu Not Working

Hi,

That usually happens because of a plugin conflict, or plugin interference with the mobile plugin. I would suggest to deactivate all your plugins except the mobile theme and the ones provided in the theme package, then clear any caching installed. Now the mobile theme should work properly. After this, enable your plugins one at a time, while checking to see if it still works. Hopefully this way you can identify what is causing the issue.
You can try the suggestion also if you are not using the mobile theme plugin, and the normal responsive menu is not working as intended.

Thanks

Hello prismss,

I have inspected your website on mobile and the Menu items seem to work as expected, without any problems. More than that, I have inspected your source page and I saw that you have a lot of warnings and errors which can break this functionality at a certain time, as you can see here -> https://www.screencast.com/t/BWW0Uplyp Also, I have seen that you are using an old theme version and that’s why might appears some unknown issues as you can see here -> https://www.screencast.com/t/4itC7r7O Update your theme via FTP way because this is the surest method in this case -> https://forum.tagdiv.com/install-via-ftp/.

Thanks for your understanding!

Hello,

@independentngr, Unfortunately, I cannot access your website because this can’t be reached.

@prismss, I have seen that you are using the Mobile Theme and also, your pages on the desktop are created with Visual Composer or TD Composer. Notice that the Mobile Plugin does not recognize the shortcodes of the page builders and that’s why your pages on mobile devices are blank. For more information about mobile theme, please check here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for your understanding!