When I enter the widget section it is left blank. Try to uninstall and install the template again but I still have the same problem. When I uninstall the template I can enter the widget section without problems.
Can someone tell me what may be happening?
debug error:
Fatal error: Call to undefined function mb_detect_encoding() in /home/xxx/xxx/xxx/xxx/wp-includes/functions.php on line 3086
in wordpress 4.7.5 I can enter the widget section without problems.
Any ideas for solution in 4.8 ???
Hello sefirotxx,
Check the system status parameters and see if all of these are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Make sure that section has been setup with our guide, clear all the caches and check the results.
Thanks for the message!
I made all the steps of the guide and leave the parameters as it says but the widget section and customize continue to throw a white page (WSOD).
Why do I work with version 4.8 and if it works with 4.7.5?
I know wordpress and I know how important it is to keep it updated so I keep finding out. Finally you get the line of code that was in place 3086 of functions.php and this work:
Error Code line 3086 deleted:
$ Encoding = mb_detect_encoding ($ string, mb_detect_order (), true);
The question now is, will I have trouble deleting that line? Could you give me a cleaner solution than this?
Hello sefirotxx,
There are a number of steps to take when the white screen of death shows up.
Here is a useful guide:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/
In most cases, the issue is caused by plugins or the system status parameters not being set (or both) -> https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes.
Thanks.
Hi, thanks for the answer.
I tried everything suggested and I only worked to delete the line of code that I tell you. The question is if having deleted it implies that the theme not work and why it works with an earlier version of wordpress (4.7.5)
Hi,
We have not had any other bad reports regarding the latest WordPress update. You could try to reinstall WordPress as well, then install the theme by FTP
– https://forum.tagdiv.com/install-via-ftp/
Install only the plugins that are provided in the theme package, and see if everything is working properly.
Basically these are the theme requirements for the server, along with the parameters mentioned in the previous guide provided by Catalin
– https://forum.tagdiv.com/requirements-for-newspaper/
The theme is compatible with PHP versions up to 7.1.
Please let us know if you still have a problem using the theme.
Thanks
Hi,
I also did all the steps you suggested and I had the same problem. So far I have not had problems after deleting the line of code mentioned, I just want to know if that will bring me problems later. Stay tuned
Hello.
I have just purchased this theme and having the same issue.
Fatal error: Call to undefined function mb_detect_encoding() in /home/thevapin/public_html/wp-includes/functions.php on line 3086
All parameters are correctly set up and still getting the same error when trying to access the widget section, menu section and customise sections. Please help as a matter of urgency as I need to get back to work! Thanks.
Hi,
Please contact your hosting and check if the PHP installation has the mbstring extension installed, if not ask them to install it
– http://www.php.net/manual/en/mbstring.installation.php
Thanks
