Hello tagDiv team,
I’ve just updated to new version 4 and have a problem with icons – down arrow in menu bar, search button, visitors icon and so on. I’ve never experienced such a problem till this version. My site is with Let’s Encrypt SSL and SSL plugin to deal with mixed content. Also I’ve switched to your new composer.
Also I’ve experiencing slower load speed, worse google speed test, lagging after update ;(
You can see my site on vivata.bg
Hello Plexus7,
I have inspected your website and I saw that your icons work as expetected. Try to clear all the caches, purge all CDN files if you are using the CDN system and check the results.
Regarding on page speed, please notice that thing depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements. For an example, you should check our demo preview because this website is optimized.
Thanks for your understanding!
Catalin,
thank you for your kind response, the problem persists even I deleted and installed the theme from zero. The theme icon in WP admin panel is also missing, just this icon, rest are visible. If you check my site with gtmetrix.com for example you will see on the preview that the icons is also missing, and this preview is generated on different location from my local machine. Also I’ve tried to deactivate SSL plugin in order to isolate mixed content problems. Same result. It is theme-related problem, but I have no idea how to deal with it.
Thanks also for the good guidelines for site optimization. I’ll try my best.
I’m not sure that you understand me well đ Please see –> https://ibb.co/gYLxx5 the problem.
Also there is no way to switch on and use TD composer ;(
It that any js problem?
Hello Plexus7,
That is a common problem, that can be fixed by following the suggestions from this topic
â https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Thanks.
Hello Catalin, I have already these lines in my htaccess and it does not solve the problem. I’ve also downgraded to lower version of the theme and the problem persisted. I’ve made a little check and it is unproper loading of icon fonts –> https://ibb.co/i60waQ
How can I solve this? I’ve haven’t this problem before upgrading to v 4? Thank you for your assistance.
SOLVED! Tnx
