The site is accessible, but the I cannot even get to the wp-admin page. I receive the folowing error:
wp booster error:
td_api_base::mark_used_on_page : a component with the ID: td_block1_widget is not set.
wp booster error:
Missing parameter: ‘file’
Please let me know how to fix it.
Thank you.
I tried research it and as some of the search results sujjest http://www.screencast.com/t/TEYrMu8m – but I can’t even get to wp-admin login page
Hi,
You should try and reinstall the theme by FTP
– https://forum.tagdiv.com/install-via-ftp/
Then check if you still have the problem. Try to remember what were the changes made before the first time this happened. Maybe you have installed a plugin that might have caused this. You could try deactivating the plugins by FTP before trying a theme reinstall, using a guide like this
– http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Or if you made modifications to the theme or WordPress files, remove them and test again. If you have a backup you could use that to return the website to a previous working state.
Thanks
Hi Simon, I was expecting a bit more thorough approach to be honest.
As I mentioned in the initial post – the only change that was one – was upgrade to wordpres to 4.8.
Te problem is actually fixed without restoring anything, please see below the solution. Hope it will help you troubleshoot similar issues with future users complaining about the same thing.
The answer from our hosting support – the problem is evident from the answer.
As per my initial reply I switched the PHP version to 5.6 again and cleared the cache for the website, which immediately had effect as the login page at https://allontario.ca/wp-admin/ started working again without any errors. To test and verify this I created a temporary user for your installation and then managed to successfully log into the dashboard. While there I went to our SG Optimizer plugin -> PHP Config and ran the PHP 7.0 compatibility check, which reported having one plugin out of date and not compatible with PHP 7.0:
Code:
The following plugins/themes are not compatible with PHP 7.0.
WPBakery Visual Composer
FILE: /home/allontar/public_html/wp-content/plugins/js_composer/js_composer.php
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FOUND 1 ERROR AFFECTING 1 LINE
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220 | ERROR | Visibility for magic method __sleep must be public. Found: private
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Update Available: 5.2; Current Version: 5.0.1;
Hi,
Glad you could solve the issue. Please note that the latest theme version and plugins provided in the package are compatible with up to PHP version 7.1. Providing you have updated them all.
The latest version of the Visual composer included in the bundle is 5.1.1.
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
The main point is that the problem is solved, and everything is working properly now.
Thanks
The man point is indeed the issue is solved, unfortunately none of support replies you provided were helpful. As you can clearly see, there wsa an easy fix that did’t require drastic measures that were offred.
Cheers.
