Error Homepage after install TD Multipurpose newspaper 8.7

Posted in: Newspaper
Post count: 7

Please help, i can’t restore/reiinstall. “this page isn’t working” berita7.id is currently unable to handle this request.. HTTP ERROR 500

Post count: 7

wow, no one admin in this forum answer my question. why? unbelieveable

Post count: 6

Issue resolved for missing homepage content!

1. Deactivate TD Composer in plugins section
2. Uninstall TD Composer in plugins section
3. Download the latest Newspaper 8.7 version from ThemeForest
4. Extract out the content
5. Go to Theme –> Newspaper –> includes –> plugins
6. Locate the zipped td-composer file in the plugins folder
7. Head back to WordPress, install td-composer as a new plugin

RobertCFP

Post count: 7

and how to resolve TD multipurpose plugin? since i buy this theme always conflict. had error :“this page isn’t working” berita7.id is currently unable to handle this request.. HTTP ERROR 500. until now i always deactivate TD multipurpose plugin. anybody help this issue??

Post count: 20688

Hi,


@rihasi
Please try to provide all the details in one posting, if you keep replying in the topic you will only delay the response. We answer from oldest to newest. Note the support hours mentioned in the top right corner as well.

You mention you had problem using the multi-purpose plugin since purchasing the theme, you could have mentioned this before. We would have investigated the issue. The HTTP error is an internal server error.

You could try these suggestions. Reinstall theme by FTP
https://forum.tagdiv.com/how-to-update-the-theme-2/
Deactivate and remove the theme plugins and install them again from the latest theme package. Deactivate all other plugins, leave only theme plugins active. Clear all caching and CDN cache if used.

Check if the error is still present. If it is, that would mean there is a problem with the hosting server. Check with them, mention the theme requirements
https://forum.tagdiv.com/requirements-for-newspaper/
https://forum.tagdiv.com/system-status-parameters-guide/
Maybe there are also logs kept by the server that could be helpful to identify what is causing this problem. Let us know the conclusions.

Thanks

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