Hello,
I would like to change from Visual Composer to tagDiv Composer but every time I install and activate tagDiv Composer I get a white screen and the whole website breaks. I have to manually remove tagDiv Composer from the database to make the site work again. I tried deactivating Visual Composer first but still get the same issue.
Is there anything I can do with this problem?
Kind regards,
Katia
Hi,
White screens could be solved by increasing the WP-memory to a higher value
– https://forum.tagdiv.com/requirements-for-newspaper/
If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
Let us know the results.
Thanks
Hello again,
thanks for your reply! Increasing the WP memory helped with the white screen problem affecting the whole website. After that I managed to install the tagDiv Composer correctly. However, when I press “Edit with tagDiv Composer” I still get a white screen on that page. I tried other two solutions you offered but it didn’t help.
Hi,
We could take a look, send us an email at contact@tagdiv.com and provide us with admin access, as well as FTP and cPanel if possible. Include a link to this topic in the email.
Thanks
