Hello when i press “edit content” (using the TD Composer) to change the text the iframe loads for ever and doesn’t open to allow me to edit the text. Can you please tell me what’s wrong and what can I do to fix this? Thanks
Hi,
The first thing to check would be the theme requirements, in the system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.
If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
Please let us know the results after trying these suggestions.
Thanks
Hi Simion,
My host works fine until the last upgrade (8.8.1). I try with your suggestions and nothing change 🙁
Hi,
We could take a look, send us an email at contact@tagdiv.com and provide admin login access. If possible also provide cPanel access. Include a link to this topic in the email.
I’ ve just bought newspaper 8.8 and i have acactly the same problem. Wp editor dont open. Please help
Same problem here, I can’t edit the content of the text boxes
Mine worked up untill 8.8.2. have had to roll back a backup as everything broke once i installed it
Hi,
@dimartinoa25 Replied via email!
For the other users who have issues using tagdiv composer and/or cannot access wp editor using a column text, please send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a closer look. Please make a full backup before.
I could not find any issue on @dimartinoa25 site, so I cannot provide any suggestions here on forum without seeing the problem and errors that you may have in console.
So please contact us via email and provide more details about your issue or paste a link to this topic.
Thanks!
