Super frustrated with TagDiv support.
TagDiv composer disables randomly with zero warning but TagDiv support say there should be warning when plugin is out of date.
Am told to delete plugin and download new files from Themeforest…which I do.
Upon installation of latest files I finally get the “out of date plugin warning”, the plugin is still disabled and home page looks a mess.
How can I posibly have out of date files if I’ve only just downloaded them from Themeforest?
Hello TFM,
I’m sorry to hear this from you! Notice that we are here to help you! First of all, please make sure that your theme installing was made via FTP way, according to the following documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Check your system status requirements to be increased according to the following useful guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/requirements-for-newspaper/ Remove all of your old plugins and then install them from the theme’s packet, remove all of the untested plugins, clear all the caches and check the results. We recommend being active only TD Composer without Visual Composer to avoid problems.
Also, if the problem is still there, please let us know and also, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can investigate it closer this case.
Hope this helps!
Thanks for your understanding!
