Hello!
I have Newspaper theme 8.6. In the footer, although I posted new photos on Instagram, the photos displayed on my site were the same. And now there are no photos displayed there, just the small icon that there should be a photo there, but it does not load. My site is http://www.cititornecunoscut.ro.
Thank you!
Hi,
With that theme version Instagram and most other socials will most likely not work. In case of Instagram there were changes made by them quite a while back. We provided fixes which were eventually included in the theme, in version 8.7.3. So older versions do not contain these fixes.
If you don’t want to update the theme you could try the fixes for Instagram
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
But the social counter Facebook and Twitter may not work.
If you decide to update which would be the recommended thing to do, this is a guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Thanks
Hello! Thank you for the reply! First, I tried the fix with replacing the instagram php file and in the footer it only says Follow on Instagram and the link, with no pics. Then I updated all the theme to the newest available in my panel on themeforest, 8.8. But still there are no photos displayed there. I uploaded new photos in instagram and cleared cache, but to no avail.
Ok, sorry for the previous message, I cleared again everything from the browser, I closed and reopened the browser and everything looks perfect, and also it updated to the newest pics from the feed. You’ve been very helpful, I really liked the widget. Have a nice day!
Glad it worked, usually it is the website cache or browser cache that prevents the data from being refreshed. Please let us know if you have more questions.
Hello,
I update to 8.8.2 and the site’s instagram images are not showing: https://www.fast-growing-trees.com/blog/
Guidance is much appreciated, thanks.
After some time the images populated the widget.
All clear!
