Theme Panel not saving when settings adjusted

Posted in: Newspaper
Post count: 1
jordanclindsey
#245764
Jul 28, 2018 at 7:17 pm

I have tried multiple broswers. When adjustments are made within the theme panel it stays stuck on loading without saving the new setting.

Post count: 20688
Simion C.
#245893
Jul 30, 2018 at 11:05 am

Hi,

The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is no need for that, or after making changes it still happens, check if there are any errors in the browser inspector console, while saving a setting in the theme panel.

Server security modules or firewalls may block the admin ajax denying access. In similar cases the issue was caused by that
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Thanks

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