After I choose the elements to use in the sidebar it causes problems. The sidebar loses its settings for the elements. It is definitely the theme causing the problem. My website is easiery.com. I am building this website with Neespaper because it’s the closest thing I could get to the design I want. It is annoying that the sidebar settings won’t stick for any more than a few minutes or per page load. The settings stick for a couple of page loads and then it doesn’t stick. I have activated the theme and the same problem persists. Thanks for such a great theme and offering support with my purchase.
Hi,
This is unusual, what settings is the sidebar losing exactly? You mean the widgets you enter and configure are reset for some reason, their settings are lost?
Is it happening in pages, posts or everywhere you set a sidebar?
When I select the elements for the sidebar they reset to having nothing selected. It is the theme causing it. I am not able to keep the sidebar settings saved.
Are you by any chance using some language specific characters or other symbols in the sidebar name?
– https://forum.tagdiv.com/sidebars-tutorial/
Try with a simple sidebar called “test” for example.
If that is not the case, try with all plugins deactivated and see if the same happens, leave only theme plugins active.
Also check the theme requirements guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
If nothing works, we could take a look. Send us an email at contact@tagdiv.com and provide admin login and cPanel if possible. Include a link to this topic in the email.
No I am not using anything except for recent posts sidebar.
I have sent a support request via email because nothing is working when I try to fix it.
Thanks
