Everything was fine with my website until August 18. But now when I try to edit a page using TagDiv composer, the left sidebar of the composer opens while the right 2/3 just has a swirling icon indicating that the page is loading. It never loads. I have a very simple site with only the Newsmag theme and three plugins. The only one updated recently is the WP User Avatar. I’ve tried deactivating that, but when I do, TagDiv still doesn’t load.
tagDiv Composer – Create beautiful pages with this custom frontend drag and drop builder.
Version 2.2 | By tagDiv | Visit plugin site
Select tagDiv Social Counter
Social counter for WordPress. Widget and visual composer block.
Version 4.3 | By tagDiv | Visit plugin site
Select WP User Avatar
WP User Avatar
Use any image from your WordPress Media Library as a custom user avatar. Add your own Default Avatar.
Version 2.1.5 | By flippercode | View details | Support Forums
This is a non-professional site that I run myself, so please try to provide a non-technical answer.
Hello,
Regarding the issue with the composer, the first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme, the plugins or other issues. If needed ask your hosting provider to increase them as specified.
Does the composer work if you create a new page and use it? What exactly happens when it is not working? Is it fixed if you deactivate all plugins except theme plugins?
In some cases the solutions from these topics worked for tagDiv composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
Let us know the results.
Thanks.
As I said, “when I try to edit a page using TagDiv composer, the left sidebar of the composer opens while the right 2/3 just has a swirling icon indicating that the page is loading. It never loads.” I literally have just three plug-ins installed, the three above. I was using TagDiv just fine until a few days ago. Now it won’t load.
I tried creating a new page and experienced the same problem — TagDiv won’t load the page. It will only load the left sidebar.
I tried deactivating the WP User Avatar but that didn’t solve the problem. Other than that, the only two plugins I’m using are yours (above). And I’m using only a tiny amount of my 50 GB hosting space. You can see the website at:
https://zhongguoinstitute.org
Salvatore
SORRY — I figured it out. We had changed the site address URL to remove the “WWW” at the front of it. When we removed the WWW from the site address, the site continued to work just fine, but the TagDiv composer stopped working. I suppose we’ll just have to leave the site with the WWW at the front, since that’s how we originally set it up? Salvatore
