tagDiv Composer Keep Loading

Posted in: Newspaper
Post count: 3

Hello Newspaper Theme Community,

Good day to all of you.

I have some problem after installing Newspaper Theme on my WordPress site.
My tagDiv Composer can’t load please check Image 1.

https://imgur.com/cUy8zVU

I installed every components/plugins required for this theme and also tried to stop other plugins, here is my system status, check Image 2.

https://imgur.com/p2S12ur

Need help, because I would like to edit my pages and some component in the page can’t edit if I can’t have access into the tagDiv Composer.

Thanks in advance.

Cheers,
Brayan

Post count: 20688

Hi,

So you already tried with no plugins except theme plugins active, plugins are usually the case. There are a couple of other solutions you could try

Does the issue happen for all pages you try to edit with the composer? Be sure to edit only pages that were initially built with it and contain no extra content or content that was not added with the composer.

If that is not the case here, in some similar cases the solutions from these topics worked for various composer problems, you could give them a try if possible
https://forum.tagdiv.com/topic/gray-page-tagdiv/
https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Let us know what you find.
Thanks

Post count: 11

I do have the same problem … do you have a server problem in Tagdiv ???

Post count: 20688

Hi,


@ericpetit
I don’t quite understand what you mean. What server are you referring to?

Please try the solutions mentioned above if you have the same problem. In most all cases issue with the composer are caused by insufficient resources
https://forum.tagdiv.com/requirements-for-newspaper/

In some situations despite having a proper system status there were still problems. In those topics there are a couple of suggestions you can try. Let us know if you already tried them and the issue is still present.

Thanks

Post count: 3

Hello Simion C.

Thanks for replying my post, that’s fast.

Alright, I tried to define define( 'CONCATENATE_SCRIPTS', true ); in my wp-config.php

The problem still dosen’t fix.

I tried to include
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
in my .htaccess but the problem is still there.

It just keep loading.

I have full access to this server.

Post count: 3

hi ericpetit,

Did you figure out any solutions ?

Post count: 20688

Please send us an email at contact@tagdiv.com and provide admin login and cPanel if possible. We will take a look.

Include a link to this topic in the email.

Post count: 4

i have the same problem here. i tried on chrome and firefox, and still doesn’t work.

Post count: 20688

@nelly If you tried the above and the composer does not work, also the theme system status is set as the theme requirements guide mentions, then we could also take a look.
Send us an email at the address mentioned above with the needed information.

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