Error message, Invalid reply from server endpoint

Posted in: Newspaper
Post count: 5
Will June
#260062
Oct 31, 2018 at 12:08 pm

I am getting the error message when I use the cloud template.

“Invalid reply from server endpoint.”

And I have read those posts about this error, I have tried to do all methods listed on those posts, but the issue still there.

I need also send email to contact@tagdiv.com?

Post count: 35449
Calin
#260072
Oct 31, 2018 at 12:33 pm

Hi,

Have you check the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Also if you don’t have the last version of theme please make update the theme ->
https://forum.tagdiv.com/how-to-update-the-theme-2/ ( and plugins TD Composer and TD Cloud Library )

Let us know the results.

Thank you.

Post count: 5
Will June
#260093
Oct 31, 2018 at 3:01 pm

I have checked the system status, it meets the requirements, and have the 9.1 version, and updated all the plugins.

But still cannot use the cloud template option. Response “Invalid reply from server endpoint.”

  • This reply was modified 7 years by Will June.
Post count: 35449
Calin
#260121
Oct 31, 2018 at 4:04 pm

Hi,

Please increase the wp_memory_limit to 256m
https://www.screencast.com/t/HwsGvfpzK
https://forum.tagdiv.com/requirements-for-newspaper/

If the problem is still there please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Post count: 5
Will June
#260125
Oct 31, 2018 at 4:24 pm

My wp_memory_limit is 512M, and other requirements are meeted.

I have sent email to contact@tagdiv.com with full access.

Thanks.

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