Hi.
I just installed newspaper 9, but some demos are missing (not clickable for it´s intall in the admin panel). Particularly FAST NEWS is the one I need, but I can´t intall it.
Hi,
In order to have access to those demos you need to activate the tagDiv Cloud Library because those template are build with templates from cloud.
-> https://www.screencast.com/t/cdqbHePOg
-> https://www.screencast.com/t/FmsZz3j51q
Thank you!
OK I did it but then I got a server error type 500. Could you help me please? I had to go through the cpanel and delete the plugin files ….
Please help….If you want I can give you access to the cpanel.
Hi,
This problem in most cases are caused by low wp-memory.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error
Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.
Thank you
