When i’m going to edit de differents block of my homepage, and i click in the TagDiv Composer button to edit it, an alert notice appears. It says “The current content hasn’t been created by TagDiv Composer!”, but that alert is false. When i try to change any block, the editor doesn’t works.
My page homepage is: https://maestros.editorialcep.com/
Thanks.
Hello !
Try to edit a different page and see if the message is still displayed.
Or create a new page and make some tests by placing elements on it, and then try to edit it again.
Also take a look at this topic: https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you !
Hi Vlad!
i`ve tried to create a new page. when i try to add new blocks, the element doesn’t load. I can’t change or add anything, even to safe any modification on any page. Also, the message is still displayed in my homepage. So, what should i do?
Thanks for the reply!
Hello !
In most cases the issue is caused by one of the cases below:
Could be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
In this case the hosting provider should be able to increase them.
Or it could be a security setting, module or firewall, as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/
If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.
Thank you !
