Unable to edit existing blocks in 9.7.3

Posted in: Newspaper
Post count: 41

My existing blocks display properly on the website, but when I try to edit the content the block is entirely empty. I tried recreating a Single Image block, the box is blank.

Post count: 23312

Hi,

It seems to be strange! Please provide your website URL so I can take a closer look at it. Ensure that you have correctly installed and updated the theme with our documentation. -> https://forum.tagdiv.com/install-via-ftp/

Let us know how it goes!

Thank you!

Post count: 41

Hi,
The site can be found at http://www.metroairportnews.com

Post count: 35449

Hi,

This can be a plugin conflict, please deactivate all plugins you have and let only the tagDiv Composer activate, make sure that you clear all cache and try again.

Let me know the results!
Thanks.

Thank you!

Post count: 41

The pages have been built in WP Bakery Page Builder. I turned off all the plugins without any change.

Post count: 35449

Hi,

Unfortunately in Newspaper v9.7.3 there is a problem between WPBakery and tagDiv Composer, I recommend you to use a previous version -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/ until will fix the problem.
If you need other version of Newspaper theme you can send us an email at contact@tagdiv.com and we’ll provide you the version you need.

Thank you!

Post count: 41

This seems like a big bug, do you have an ETA on the fix?

Post count: 41
Post count: 35449

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you

Post count: 26

Same problem here. After update I can’t edit any pages created with tagdiv composer.

Post count: 41

It is incredibly frustrating. We are actively looking at replacement themes. To have this happen with out any type of fix besides restoring an old version is unacceptable.

Post count: 1

Same problem here. ETA on a fix?

Post count: 26

I am sure tagdiv will fix this. Problems happen on all themes.

Post count: 35449

Hi,

Our developers are working to make a fix for this problem, this will be fix for the next update.

Thank you for your understanding and sorry for the inconvenience!

Post count: 26

Mine is working today

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