9.7.3 Update and we can no longer import templates.

Posted in: Newspaper
Post count: 181
fatih-2
#300289
Jun 11, 2019 at 3:19 pm

Hi

We have been developing our site on local however after updating to 9.7.3 with all requsted plugins, we can no longer import templates. We can still edit pages with TD composer but can’t import from the cloud library.
https://pasteboard.co/IiUSdRW.png
https://pasteboard.co/IiUSoai.png

Post count: 35449
Calin
#300393
Jun 12, 2019 at 9:20 am

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

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