Hey team! I am unable to edit the template of my articles. Whenever I try to open TD Composer, it gives me an error as shown in the screenshot and TD Composer never loads. Please help!!
Hi,
Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
We have added adcode from media.net using an adblock. And we want to remove that particular block. But how do I remove that adcode from the TDComposer if it won’t open?
Hi,
So that code provide the above problem, if is so then you need to open the page in back-end and search for td_block_ad_box after that delete the content between [ ] https://www.screencast.com/t/ibIl9piKbdlk that contain the td_block_ad_box ( including the [] ).
Thank you!
I can’t understand how to solve it. The code exists in the template itself. Not on a single page. Can you guys help me fix this issue?
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
I have sent the email. Please check it out!
I have got no reply
Hi,
We receive your email and we’ll try to fix this problem as soon as possible, you’ll be contact via email.
Thank you!
They were not able to solve the problem over email
Hi,
Please check your email, there was provide a solution ( answer) and continue the discussion there until the problem will be solved.
Thank you!
