Error at zones: 5(models) : 0(dom).

Posted in: Newspaper
Post count: 2
gmpaus
#304144
Jul 9, 2019 at 5:33 am

Hi,

I came across Error at zones: 5(models) : 0(dom) every time I edit a webpage with Tagdiv Composer. The only plugin i install is Indeed Ultimate Membership Pro and I have deactivate it. The rest of the plugins are come with the themes which I installed and activate.

I need urgent help and support on this error cause I could not update any webpages for my tight deadline project. I appreciate your help and support to resolve the error I encountered as soon as you possibly can. Many thanks.

Regards,
Danny

Post count: 35449
Calin
#304206
Jul 9, 2019 at 11:33 am

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

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