Hello, my website crashes briefly when searching from search box. Help me please.
My website: https://www.nadirfikir.com/
Hello !
We have reviewed your pages and used the search box and everything seem to be ok. If you think the problem still persists on your side, Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello there,
I cleared the cache. I’ve disabled all non-theme plug-ins, but the problem continues. I also searched from different computers. Again my website crashed for a short time. Can you check again.
Hi,
Please make sure that all the theme requirements are set as in our requirement guide -> https://forum.tagdiv.com/requirements-for-newspaper/
If the problem persist please provide some more details some screenshots and what you do when the website crashed.
Thank you!
Hello,
Theme requirements have been adjusted according to the requirement guide. However, the site crashes shortly after the search.
After searching, the status of the site can be seen in the following screenshot:
Note:
Site crashes when you search with a live search box
However, there is no problem when searching with the other search box
Both search boxes are currently active on the site. You can try it.
Hi,
Please try those suggestions to fix the 524 error:
Cloudflare throws 524 an error on my server -> https://stackoverflow.com/questions/43489801/cloudflare-throws-524-an-error-on-my-server
Community Tip – Fixing Error 524: A timeout occurred -> https://community.cloudflare.com/t/community-tip-fixing-error-524-a-timeout-occurred/42342
How To Fix HTTP Error 524 & 522 -> https://www.sycosure.com/blog/http-error-524-fix/
Hope this will help you!
Thank you!
Hello !
You don’t understand what I mean. Please read carefully the message I wrote yesterday. The site’s live search box has a problem and consumes a lot of resources when searching. You will solve the problem by changing the code in the live search box. I want you to help me with this.
Hi,
I check the live search and this is working normally ->http://prntscr.com/op0usx only the thumbs for that dimension are not enable in theme panel ->http://prntscr.com/op0vit -> https://forum.tagdiv.com/theme-thumbs/
Just make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and you do not have a plugin conflict.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Can you try again by typing a long word? For example: Hello I’m here.
Thank you.
Hi,
For me all seams to be alright -> http://prntscr.com/opdob5 -> http://prntscr.com/opdoru please try from other desktop on device to see if this is happen, also make sure that your internet connection is a good an stable one.
Thank you for your understanding!
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Sorry my problem was not resolved even though I submitted the login information.
Hi,
Did you deactivate the Cloudfere and try again to see if the problem persist?
Thank you!
