Activate your theme-Over and Over Part 2

Posted in: Newspaper
Post count: 14
mjosephla
#308569
Aug 11, 2019 at 1:30 am

Site keeps asking for Activation code and once entered it says Theme Activated but it keeps asking for the code

Templates won’t load because it thinks the theme is not activated

Site changes sometimes do not take once saved

Row, Column and Element tabs sometimes do not appear in order to edit

Any changes done in Theme panel will not take, the spinner just keeps going around. Sometimes the changes take momentarily.

I downgraded to the previous version and the problems still exist.

Frustrated right now.

Post count: 35449
Calin
#308641
Aug 12, 2019 at 9:26 am

Hi,

Please make sure that all the requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you are using the last version of the theme, Newspaper v9.8 and the mobile theme is set as in our guide -> https://forum.tagdiv.com/the-mobile-theme/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

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