the whole WordPress crash when I activate the theme

Posted in: Newspaper
Post count: 4
baaboon3
#320921
Nov 19, 2019 at 9:48 pm

help I have no idea what happen, WordPress crash every time I activate the theme.

Post count: 7
trendspot
#320922
Nov 19, 2019 at 9:58 pm

Have a similar Problem when switching from Newspaper theme to another. I get a critical WordPress Error.

Post count: 18283
Vlad S
#321032
Nov 20, 2019 at 1:21 pm

Hello !

Please make sure that you have accomplished all the Newspaper Theme requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ And also please make sure that you are installing the Newspaper Theme properly: https://forum.tagdiv.com/install-via-wordpress/

Thank you !

Post count: 4
baaboon3
#321413
Nov 22, 2019 at 9:50 am

Hi my issue now is this,

tagDiv Social Counter
Success
tagDiv Standard Pack
Ajax error

An error occurred and we could not finish the process.
Please reload the page and try again, or manually update the plugins.
After installing the WordPress will crash, I check and confirm that I have fulfilled all the requirements, therefore issue not solved yet. Maybe can I give you my hosting details you assist me to rectify this issue?

Post count: 18283
Vlad S
#321494
Nov 22, 2019 at 3:03 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 2
imanudden
#326224
Dec 31, 2019 at 8:04 am

Hi. Dear sir, i’m also encounter the same problem.
But it happen when I activate the tagdiv Cloud Library Plugin.

Here the error:
“There has been a critical error on your website. Please check your site admin email inbox for instructions.”

Please help

  • This reply was modified 6 years by imanudden.
Post count: 18283
Vlad S
#326462
Jan 3, 2020 at 4:36 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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