tagDiv Composer BUG

Posted in: Newspaper
Post count: 6
marceloandrade
#323500
Dec 4, 2019 at 8:13 pm

Hi…there are a bug when edit a page with tagDiv Composer
ERROR 500

Post count: 35449
Calin
#323615
Dec 5, 2019 at 3:47 pm

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Are you experiencing such issues? In what circumstances do they happen? Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/

Let me know the results!
Thank you!

Post count: 6
marceloandrade
#323624
Dec 5, 2019 at 4:03 pm

Hi all requirements all ok. The memory limit are in 246
I have a VPS dedicated.
The error 500 ocurre when EDIT a page and click in the blue button TAGDIV COMPOSER i tried to desactivate all the plugins but the error persist

Post count: 35449
Calin
#323728
Dec 6, 2019 at 10:17 am

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

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