Hello Team
Recently I bought NewsPaperX theme. It got installed successfully but I am not able to modify Home Page. Due to that I am not able to set youtube video and few other changes like widget title. Could you please help me in the same.
I am getting this error in a popup box “Errors at columns elements: 2(models) : 1(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
Hello team,
same error here. I’m using the Racing Mag theme on https://calisthenics-magazin.de
Can you please look into it?
Best regards, Oliver
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Thank you!
Hi Calin,
thank you for your reply.
the server does full-fill all the requirements and the installation is standard WordPress with only one plugin installed. Even after deactivating it it does not work.
In the help article it was mentioned that unsupported Shortcode may yield the error. Which is quite a surprise as the only shortcode on this page is the one created by the auto-theme installer (Racing Mag Theme).
Looking forward to your message.
Best regards,
Oliver
P.S.: I’ve also sent an email yesterday from oliver@bocko-freelancer.de to contact@tagdiv.com with more details. So far I haven’t received an answer.
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This reply was modified 6 years by
oliverbock.
Hi,
The problems seems to be the YouTube playlist from the demos, all demos that have a video playlist -> https://demo.tagdiv.com/newspaper_racing/ will provide that error, to fix the problem you need to make sure that you have Newspaper 10.3 and the YouTube api key is set in theme panel as in our documentation from here -> https://forum.tagdiv.com/youtube-api-key/
Thank you!