Hi,
I have upgrade the theme from 10.3.2 to 10.3.3.
During the process I received this email
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, tagDiv Cloud Library.
First, visit your website (https://www.ciscozine.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.ciscozine.com/wp-admin/update.php?action=update-selected-themes&themes=Newspaper&_wpnonce=xxxxx) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.4.1
Current theme: Newspaper (version 10.3.3)
Current plugin: tagDiv Cloud Library (version 1.4 | built on 01.04.2020 8:57)
PHP version 7.2.30
Error Details
=============
An error of type E_COMPILE_ERROR was caused in line 1358 of the file /ciscozine.com/public_html/wp-content/plugins/td-cloud-library/includes/tdb_functions.php. Error message: require_once(): Failed opening required ‘tdb_template_import.php’ (include_path=’.:/usr/local/php72/lib/php’)
Why? What can I do?
Thanks
Fabio
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem still persists and you get other emails from WordPress let us know!
Thank you!
Just received the same email, although all my lights are green…
Hi Calin, like Arnaud I have the “Newspaper system status” all green.
What can it be?
Thanks
Fabio
Hi Arnaud and Fabio,
Is possible that WordPress to not interpret/check some code in the right way.
Please check the website if is display/working normal, if yes, then you can ignore that message/email, if there are some problems, let us know!
Thank you!
Same behavior with version 10.3.4. What could it be?
Hi,
If is only the massage, then is no problem, but is there are some problems to the website after update, let us know and we’ll try to fix it.
Thank you for your understanding!
Hi Calin,
I have a strange behaviour. You can read the post here: https://forum.tagdiv.com/topic/createedit-post-mobile-view-on-desktop-why/
thanks
Hi,
I just answer to that question, if there is still a problem with the Gutenberg editor, please replay in that topic.
Thank you for your understanding!
