HELP: half home page gone missing

Posted in: Newspaper
Post count: 114
Sophia_FACES
#346928
May 17, 2020 at 5:52 pm

I added the COVID Stats counter and the TagDiv Composer got stuck and after it was back, half of my home page is missing. When I tried to design it again by adding row or element, I am getting the following message.

_getDestinationModel Error: Container destination not available! Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

_getDestinationModel Error: Model id of the container destination not in data! Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

Tried to undo but still no luck. Please help urgently.

Post count: 114
Sophia_FACES
#346931
May 17, 2020 at 6:49 pm

This did not sort out. I restored the website from backup. Though I lost some posts, my home page is back.

Thank you.

Post count: 18283
Vlad S
#347265
May 19, 2020 at 8:33 am

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

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