Theme deactivated

Posted in: Newspaper
Post count: 3

Hello,
We recently changed from another theme to Newspaper as it was recommended as the best News theme in the world.
This may very well be true, but we are having loads of problems with it. Our website speed has gone down drastically even though we are on a resource rich root VPS setting.

So we are still currently experimenting with all sorts of different caching plugins and image optimizers, and we would like to receive your input on the best settings for these purposes.

Another big issue is that 2 times now our theme got deactivated on its own apparently after which we had to rebuild the header sections for Desktop and Mobile (separately) and set images for site logo etc. again. Now I wouldn’t know why settings would be deleted even if the theme got deactivated. So I hope you can explain to me what is up with that as well.

If it is not too much to ask, would it be possible someone has a look in our admin panel to see why we are having these issues?

If we needed to talk by telephone we could speak Romanian as well, I am in Romania, speak the language at a decent level, but writing is another challenge.

Thank you,
Frank van Nunen
GP24 Motorsports

Post count: 35449

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also there was some new implementations in them plugins, that make the theme faster, please disable tagDiv plugins, delete theme and reinstall the plugins from Newspaper > welcome section (you can install them one by one from Newspaper > plugin).
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/

For the second problem, usually the theme is disable only when is a plugin conflict or some code that is not working with our theme.

As for support, for the moment we can provide it only here on this platform/forum and via email.

Let me know the results!
Thank you for your understanding!

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.