Hello
since I installed the last update
and change from classic editor to block editor
I have had a problem
I want to add a “SIngle Image” by tag div composer
but I get the message
render failed – no image is selected
https://www.screencast.com/t/NBD4r15j
even if I go to its properties on the left side and look for the image to add but it doesn’t load any image
https://www.screencast.com/t/4YbU44aMjY
https://www.screencast.com/t/sgfIAtxa1Fee
– I already returned the version of the theme to 10.3.3 (but nothing happened, and I returned it to 10.3.4)
– already update the theme to the latest version 10.3.4
– I have php 7.3 on the server
– WordPress is in its latest version 5.4.2
– WordPress Site Health Status is good, I only need to enable the “imagick” module in PHP
https://www.screencast.com/t/PllQ0NjE76
please i need your support
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This topic was modified 6 years by
carlos_barco. Reason: embed no work
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This topic was modified 6 years by
carlos_barco.
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This topic was modified 6 years by
carlos_barco.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Thanks for your help Vlad
I followed your instructions and I did
– disable plugins
– update php options
but I still can’t insert an image
and the same message appears to me
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !