Updating failed. You are probably offline.

Posted in: Newspaper
Post count: 228

I create a new page and when I click the button “TAGDIV COMPOSER” I get the error message

Updating failed. You are probably offline.

Why?

Although when adding one element ex. title and then save the page and I get the following error https://ibb.co/yfWxWh1

I have to mention that the site was in different domain xxx.website and now the site is in xxx.com as you can see there are a lot of errors.

How can be fixed?

Post count: 35449

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thank you!

Post count: 228

On the system status I get the error “Home URL != Site URL Home URL not equal to Site URL, this may indicate a problem with your WordPress configuration.”

What does this mean?

How can I fix it?

Post count: 35449

Hi,

If Home URL != Site URL Home URL not equal to Site URL” this will make problems for tagDiv Composer, this will not work correctly -> https://i.imgur.com/YlKdr2Y.png

Let me know the results!
Thank you!

Post count: 228

There are the same

Thank you.

Post count: 35449

Hi,

Please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Post count: 228

It was server issue.

Now is working right.

Thank you!

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