My Mobile theme menu tab and search bar takes time to open, after opening my website i see that it takes time for my logo to load, as in i can see my logo but then it changes to high pixel logo in about 1 minute, not fast, with it also takes time for the menu button to open even the search bar taking minutes to open.
Can anyone suggest me please what to do?
and how to use my homepage without mobile theme and posts as mobile theme/AMP? is this possible?
Thank you.
Hi drmitzvah,
For the problem with mobile menu and search, please make a test and disable all non theme plugins, clear all cache and check again, is possible to use some plugins that are slowing this functionality.
If you do not like the mobile theme plugin , then you can use the responsive version (disable the mobile theme) or you can use mobile theme and show the responsive version of homepage using this option -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
Thank you!
Hi Calin,
Thank you for your response, I have done what you suggested but here is the video link of my issue after changes. https://youtu.be/48Z45Nlehys
1. All the pictures on my website aren’t showing
2. The menu bar is not appearing when I click the 3 tab button on the left corner
3. The logo is taking time to load.
I have deleted the mobile theme with the AMP.
I have even changed my server name to Ezoic for better performance (maybe i will change it back)
Kindly could you see about it please,
Thank you.
Part 2-
Hi again,
I still have the same problems, but this time in the android it takes a little bit of time to load the logo and menu tab but can view the website great with featured images.
in my iPhone it never loads or has the similar problem i have shown above in the video with no view of featured images.
Please suggest me what to do? should there be any fixing in the iPhone version of the theme?
Hi,
The same behavior as on android has the desktop too.
Please try only with theme plugins (tagDiv plugins), is possible that an extra plugin that you are using to make this late for the image.
If there is still a problem, make a full backup to your website and database and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and credentials. We will take a look to this problem and we’ll try to fix it. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi,
Still the same issue with my mobile theme
I have sent an email to contact@tagdiv.com.
Please check and let me know.
Thank you.
Hi Cailin,
I still have issues with my phone website. It is not fixed yet?
Please, I’m not sure what else to do?
Kindly have a look at the back end of my website, I have all my information sent on the email to contact@tagdiv.com
Thank you.
Hi,
I do not find your email, did you include the link of this website in email ? if not please let me know the email address, in this way I will be able to find it.
Thank you for your understanding!
hi,
I reset the cpanel by deleting everything in file manager, just wanted to redo everything back again. And got a new hosting,,, so i thought just remake everything from the start.
but everything seems to be confusing now, i will text you later if there is an improvement or still problem with my theme.
thank you
Ok, let me know the results, also do not forget to set the theme requirements -> https://forum.tagdiv.com/requirements-for-newspaper/
Have a nice day!
You are awesome!
I will let you know.
Thank you, have a nice day too.
Hi Cailin,
The website is working fine with the mobile theme and everything which I have mentioned earlier,
Thank you.
