Error at zones: 6(models) : 5(dom). The model does not match the content Current

Posted in: Newspaper
Post count: 9
piratar
#359439
Aug 7, 2020 at 3:48 pm

Hi

I just installed the theme and was starting to populate the page when this message popped up.

I reinstalled the theme and it keeps happening. Cant edit in the visual composer anymore and I do not have access to the back end of the hosting to fix this until later tonight.

Also when I checked the theme health this was there

PHP extensions
mbstring not available – For details on how to enable this extension please check the System status parameters guide

GD library not available – For details on how to enable this extension please check the System status parameters guide

Hopefully you could help me figure out why this is happening and how to fix it from my end.

Sincerely
Sunna Einars

  • This topic was modified 6 years by piratar.
Post count: 35449
Calin
#359611
Aug 10, 2020 at 9:24 am

Hi piratar,

First of all please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem persists, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thank you!

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