Hi frudy,
Please do not replay multiple times in topic, will only delay the time until you get the answer, we answer in topics from oldest to newest.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also most of the problems that you reports are usually made by untested plugins that can be in conflict with our theme, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also make sure that you or your host do not have some security module or a firewall that is blocking the theme or theme plugins.
Let me know the results!
Thank you!
Good Morning! I reviewed everything and our hosting support replied and said: the theme Newsmag and the plugins Ad Ace and TagDiv Composer have not been updated for best compatibility with the latest version of WordPress (version 5.5).
I tried to upload what came with your package, but it continues to fail. How can I get the latest updates? I even tried manually and it failed as well–
Hi frudy, if you are using the last version of WordPress, v5.5 then you must use the last version of Newsmag too (v4.9.5), only this will work properly.
For this you need to update the theme and you can use our guides from here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
If there are some problems, please provide some details about theme and some screenshots.
Let me know the results!