Hi,
I am having numerous issues with this theme.
– SEO Yoast not recognizing the main pages in DivComposer
– Not mobile friendly (when I make it mobile friendly the entire site crashes)
– INCREDIBLY SLOW page loading speed – 8. When I do a Caching pluging the site comes back with critical errors.
– It does not save 95% of the time.
– Saves keep reverting back to original.
I bought this theme because of its claim of being mobile friendly and fast. Now after weeks of work, the errors that I am receiving is completely unacceptable.
Please help.
Or how do I get a refund.
Patricia
Hi plisevich, these are not normal situations, usually the users that had these kind of experience had to many untested plugins, also the theme requirements were not set and the hosts were to slow.
To make the SEO Yoast to recognize the homepage, please set some text using tagDiv Composer in column text or text with title, this will be reader by SEO Yoast.
TO have a mobile friendly version we recommend to use the mobile theme plugin -> https://forum.tagdiv.com/the-mobile-theme/ this will make the website more simplest for mobile and easy to use, also the website should not crashes.
For speed optimization please follow our tutorial for page speed -> https://tagdiv.com/how-to-increase-page-loading-speed/
Also you can check these similar topics for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
To make sure that the them is saving and work correctly, make sure that this is not a plugin conflict, disable all not theme plugins and make some tests only with tagDiv plugins enable.
If you want us to provide assistance, we can do that, we will try to help as much as we can. If however you have decided to request a refund, you can do so here https://themeforest.net/refund_requests/new
I hope to hear good news from you!
Let me know the results!
