Error message when trying to edit with Composer

Posted in: Newspaper
Post count: 11

When trying to edit my Home page using Composer, I get the message at the top:

“The current content page hasn’t been created by TagDiv Compser.”

Then the Composer just endlessly shows the spinner and I am never able to edit my Home page. This used to work before, but even restoring previous revisions of the page does not allow Composer to edit the page again.

I’ve done my research in these forums and it appears that the users are asked to send a message to Support but also to include the URL to their post here, so that is why I am posting this. Please help me with the best way to return the page to working properly with Composer. Further information (URL, user account, etc) can be provided privately.

I believe we are on Newspaper v7 or v8.

  • This topic was modified 5 years by tgrassey.
Post count: 2

Hola puedes instalar el plugin de wordpress jQuery Migrate Helper y tu web volvera a funcionar. Es una solución temporal hasta que actualicen el Tagdiv composer.

Post count: 35449

Hi tgrassey,
These problems appear when you are using an old theme version and the last version of WordPress, these are not compatible https://i.imgur.com/1fwoN6e.png, one solution that can work is the one mentioned by Benjamin_duran to use jQuery Migrate Helper plugin and the second solution is to make a full back and update the theme to Newspaper v10.3.7 -> https://tagdiv.com/update-newspaper-theme/ also make sure that all theme plugins are enable, if not you’ll have only shortocdes on your website.
Also this “The current content page hasn’t been created by TagDiv Compser” is just a notice that the last time the pages/template was nit saved in TD Composer.

Thank you!

Post count: 11

I just tried to use the jquery migrate helper plugin and after activating it, editing the homepage with the “Edit with TD Composer” button gives a 500 error. Is there anything else we can do in the meantime until we can get all of our custom templates and stuff working with the latest version of the theme?

Post count: 35449

Hi tgrassey,
The problem with tagDiv Composer was solved, all you need to do is to make a theme update to Newspaper v10.3.7, but before this please make a full backup -> https://tagdiv.com/update-newspaper-theme/
Also for the problem with 500 errors,are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also make sure that all theme settings are as in our guide ->
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Viewing 5 posts - 1 through 5 (of 5 total)
The forum ‘Newspaper’ is closed to new topics and replies.