Cant save pages made in TD Composer

Posted in: Newspaper
Post count: 17

Hi,

I just updated my theme from 9x to 10x (newest).

I have big problems creating new pages with TD composer. When I create for example new page with pricing table and hit save button, it shows no errors.

When I open up that same page again in TD composer all content are gone – and it gives me error. See screenshot. https://prnt.sc/wcjkqh

After this error, I tried creating a whole new page. Now I can’t even save without error. See screenshot. https://prnt.sc/wcjmim

This is really annoying and im considering going back to WP bakery builder. But I like the way TD composer works, so maybe you got a solution?

Please note that Im not using WP bakery builder and TD composer on the same page.

This is how it looks backend:
https://prnt.sc/wcjnt9

Thank you and hope you can help me.

best
Frederik

Post count: 17

PLEASE NOTE:
I have tried deactivating security plugins and it still show errors.

It actually some times create contents and gets visible on live link. But when I try open the page again in TD composer it comes up with usual content error. And content is missing.

Post count: 21065

Hello!

For this you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Post count: 17

Hi Bettina,

I tried those steps without succes. I don’t know how to solve it from here – can you help me out?

Best
Frederik

Post count: 21065

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Also you can try remove and re-install the tagDiv Composer plugin.

Let me know the results.

Thank you!

Post count: 17

Hi again,

Here you have the screenshot. Does everything look OK to you?

https://prnt.sc/wl3w38

Post count: 21065

Hello!

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you!

Post count: 17

Email sent. Awaiting your reply please.

Thank you.

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