Hi:
I’m having major issues with not being able to get TD Composer to work.
It was working fine on my website in 2020. I’m now back to it, trying to make some updates and it will not load, I get a white page, trying to open it. I checked with my host server and they maxed up the uploading speed, but this did not help. Please help, Thanks, Maureen
Hello,
Make sure you have the last Theme version 10.3.9.1(if you have a theme version older, than NewsPaper 10.3.9 and you have the latest WP version 5.6, tagDiv Composer not work). Also, check all the requirements, to be like here: https://forum.tagdiv.com/requirements-for-newspaper/ ;
If the problem persists, you will have to start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Another solution for the moment, is to use Enable jQuery Migrate Helper plugin and try this option => https://www.screencast.com/t/WYlKJVLi this plugin may help. Clear all the caches (also the browser cache).
Let us know the results!
Thank you!
Hello,
How can I update the Theme version 10.3.9.1?
Hello,
Before to update, make a full backup to all files and the database, in case something goes wrong. To make update follow this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
What I suggest is to try this on staging or sub-domain to not affect the live website and after the update is stabilized you can change it on the live website.
Let me know about your results!
Thank you!
