Hi,
I have been having issues with the newspaper theme. Sometimes after composing my pages in tagdiv, and trying to view the pages I have created, only a blank page is loaded. It seems that whenever content is not saved properly, this happens, although it states that “content is successfully saved”. Here is my website: http://tapa-global.hostinghunk.com.
Please kindly advise how we can fix this issue.
Thank you,
Jasmine
Hello!
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/ (point 2)
Let me know about your results!
Thank you!
Hi Bettina,
It seems that the issue occurs whenever i edit font sizes, line heights and add CSS margins in landscape and portrait viewport. So now i only edit desktop and mobile and it it is working well.
Currently, I am encountering another situation where my header and footer have gone missing and this is shown on the bottom of my page:
[tdm_block_inline_text description=”VEFQQSUyMEFzaWElMjBQYWNpZmljJTIwU2VjcmV0YXJpYXQlMjBPZmZpY2UlMEFjJTJGbyUyMEFMTFBTJTIwQ29uc3VsdGFuY3klMjBMTFA=” description_color=”#eaeaea” f_descr_font_size%
Could you advise what is the issue and how I can fix it?
Thank you,
Jasmine
Hello!
This is displaying like this when you haven’t TagDiv Composer installed and active.
Also, try to be up to date with our theme and plugins.
Thank you!
Hi Bettina,
Thank u. Our website is working fine now. I think its because of the inadequate memory and we are not having this issue now that we have increased the memory.
Hello!
I’m glad you have managed to solve the issue.
Let me know if you need further assistance.
Have a nice weekend!
