Hi,
I noticed my jetpack comments were not working. I tried enabling and disabling different plugins. Turns out when I disable the tagdiv cloud library plugin, then it loads fine.
Not sure what the issue is here and was hoping you could help me out with this.
Example page: https://www.abhayrautela.com/blog/notes-on-user-stories-from-the-linkedin-agile-foundations-course-by-doug-rose
Hello !
Can you let us know what your system status is ? Also please try and reinstall the Cloud library plugin and let us know the result.
Thank you !
Everything is green in system status with the exception of max_execution_time (currently 30), max_input_vars (currently 1000) and WP Memory Limit (currently 40 MB/request).
I reinstalled the Cloud library plugin but that didn’t work unfortunately.
Sorry about the super late reply btw.
Hello,
Please increase all requirements that are lower, and follow all steps from our guide => https://forum.tagdiv.com/requirements-for-newspaper/ and see if the problem persists.
Thank you!
Done. max_execution_time and WP Memory Limit are now green. I tried increasing max_input_vars but it still remains yellow after following the steps to increase it in your article (I use Bluehost).
I did a search on the forum and found this: https://forum.tagdiv.com/topic/cloud-templates-dont-allow-jetpack-comments/ . Is this bug resolved? It does seem to me that the cloud post template is causing the issue, and I was hoping you could have a look at it and see what the issue in it might be.
Thanks.
Hello,
Sorry for the inconvenience, but unfortunately this has not been implemented in the cloud, this function is only available on standard templates.
Thank you for understanding!
