Site URL: kokandyproductions.com
Worked fine for a long time, but now the footer section where Instagram feed should be just shows missing images.
Any ideas how to fix? Or maybe a work around that would also put an Instagram feed in the footer? I checked that the Instagram ID is correct; all other settings are the default settings.
(Theme panel > Footer > Instagram settings) (Newspaper v. 10.3, WordPress 5.6.1)
Hello,
The latest version of the theme is v10.3.9.1, you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure you set the API Key from Instagram like in this guide -> https://forum.tagdiv.com/instagram-widget/
Let me know the results!
Thank you!
Theme is updated and API key is connected as well – the problem is still happening.
To see the problem in action, the website is: kokandyproductions.com
Here’s a screenshot of theme panel settings: https://www.kokandyproductions.com/wp-content/uploads/2021/02/Screen-Shot-2021-02-17-at-11.55.50-AM.png
Here’s a screenshot of API connection settings:
https://www.kokandyproductions.com/wp-content/uploads/2021/02/Screen-Shot-2021-02-17-at-12.09.15-PM.png
Please help if you can ASAP!
Hello,
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com (please make a full backup before sending the email) and provide the following:
– wp-admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you!
