Hello,
Usually, this problem appears when the requirements are not set like in our guide.
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ in special this => https://www.screencast.com/t/uFfzyflRd
After this, if the problem persists, please you will have to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again, and check the results.
Let me know about your results!
Thank you!
We did all the above and the problem was not solved.
we ran the editor with an item inspection and we see that it is looking for “http://192.168.0.120/wp_011_fast/wp-content/uploads/2018/08/19.jpg” we suspect that somewhere here the problem is with the td-composer I also send you screen shots
Hello,
If you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader.
Let me know the results!
Thank you!
Rocket Loader Disable : nothing
Cloudflare Pause: nothing
The same problem
Hi,
Please make a full backup to all files and the database and contact us via email at contact@tagdiv.com to investigate the problem. Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
Hi,
same problem for me, do you find solution?
Hello @baracudakb !
The issue above is still under investigation, for faster solution please provide us your access too so we can take a look.
Thank you !
