problems with the block bog grid flex 5 on the homepage after updating
I went back to the previous version of the update fixed problem.
I’m waiting for your clarifications
Hello,
Unfortunately, we could not recreate this problem, can you please provide us more information about this problem regard big grid flex, some screenshots with the errors, also, if you have a child theme, if you try on a subdomain and only tagDiv plugins are enabled.
Thank you!
The problem recurs when I update. where can i send the screenshot?
https://www.politicamagazine.it/ link conblock bog grid flex 5 not visible.
I look forward to hearing from you urgently
I look forward to hearing from you urgently
https://www.politicamagazine.it/ link conblock bog grid flex 5 not visible.
Hello!
I checked your website and all flex blocks are displaying well.
Did you manage to solve the issue?
If not, then please send a screenshot with your issue and more information in order to help you.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
Thank you!
the problem is not solved I have loaded the previous version
Hello!
Please make sure your wordpress, TagDiv plugins are up to date and try again.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let us know about your results!
Thank you!
https://www.politicamagazine.it/wp-content/uploads/2021/04/Immagine-2021-04-05-180403.jpg
https://www.politicamagazine.it/wp-content/uploads/2021/04/Immagine-2021-04-05-180321.jpg
https://www.politicamagazine.it/wp-content/uploads/2021/04/Immagine-2021-04-05-180250.jpg
https://www.politicamagazine.it/wp-content/uploads/2021/04/Immagine-2021-04-05-180203.jpg
https://www.politicamagazine.it/wp-content/uploads/2021/04/Immagine-2021-04-05-180128.jpg
https://www.politicamagazine.it/wp-content/uploads/2021/04/Immagine-2021-04-01-235847.jpg
https://www.politicamagazine.it/wp-content/uploads/2021/04/Immagine-2021-04-01-235806.jpg
The requirements you requested are there.
The problem is not resolved
I bought your product a few weeks ago I wanted to ask for technical support, it consists only of the support on the forum
Hello!
Make sure your WordPress and plugins are up to date, if not make it manually because it was the main issue to everyone.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
