Hi, I’m following the instructions on adding a new page for my reviews outline in your instruction https://forum.tagdiv.com/reviews-2/ but whenever I try to go to Cloud Templates > Add new this error message appears – https://imgur.com/msYdpVL
Is there any way I can import new cloud templates? I tried making a new page and loading the template from there but I couldn’t find the reviews page that I like that I saw from https://cloud.tagdiv.com/#/load/Single
Thank you.
Hello,
Usually, this problem is when you use plugins that in turn require wp memory limit (WPML, revolution slider) each, in turn, requires 256 MB wp memory, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
The easiest way to solve it is to double the wp memory limit.
Let me know the results!
Thank you!
Hi, followed the steps but I’m still having the same problem.
Also, when I view a review page under mobile, the stars appears at the bottom of the article. However, it does not appear on a desktop browser. I tried looking for shortcodes but I couldn’t find one.
An example of the page I’m referring to is https://insideios.com/philips-gozero-smart-bottle-review/ When viewing in mobile browser the stars appear. but it doesn’t when viewed in desktop.
Thank you.
I have resolved the wp memory limit and it is still showing the same error.
https://imgur.com/nypBad1
Hello,
For reviews, I saw you have the mobile theme plugin activate, and for desktop, you need to add the option with tagDiv Composer in Single post template => https://www.screencast.com/t/LQ1iW5o7qOgM
For error, please try with an SSL plugin for HTTPS.
Also, if the problem persists, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com . Provide
– admin URL and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you
Thank you!
Thank you.
