Hi
I’ve just instaled your theme and I can’t do anything! I want to change the logo but I can’t I don’t know why I’ve installed all right but it doesn’t work. And where can I find support it very very annoying!! If I don’t get an solution right now I would like a full refund
Hello,
These are the methods how you can install the theme
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
If you have installed a Pro Prebuilt Website, then these settings are for Standard Prebuilt Websites, create without Cloud Templates.
These changes apply for example only when you use the standard header/footer templates (and other standard templates) from Theme Panel (not a cloud template) => https://www.screencast.com/t/4gApdblBu8 -> https://www.screencast.com/t/m1vrJsvHM
You need to edit the page with tagDiv Composer to make changes, like in this is a video https://www.youtube.com/watch?v=HXQQygkCCJo<a
If you have other questions you can ask us.
Hope this helps you!
Also, please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00 AM to 05:00 PM GMT+2
Thank you!
Hi
Thks for your answer. I’ve another issue this time with the featured image on article page. I don’t know why but on some article I get the demo image featured, not the article image. Like this article : https://welkit-experts.com/les-preparatifs/
Why ?
Best regards
Hello,
Unfortunately, I can’t see your post => https://www.screencast.com/t/baqhJOIwr but please make sure you set the featured image for that post => https://www.screencast.com/t/W0xuplnd
Thank you!
