Cannot login to the dashboard

Posted in: Newspaper
Post count: 12

It showed me below errors, anyone helps please!

Warning: mysqli_query(): (HY000/1194): Table ‘wp_options’ is marked as crashed and should be repaired in /home/healthca/public_html/blog/wp-includes/wp-db.php on line 2056

Warning: Cannot modify header information – headers already sent by (output started at /home/healthca/public_html/blog/wp-includes/wp-db.php:2056) in /home/healthca/public_html/blog/wp-includes/pluggable.php on line 1329

Warning: Cannot modify header information – headers already sent by (output started at /home/healthca/public_html/blog/wp-includes/wp-db.php:2056) in /home/healthca/public_html/blog/wp-includes/pluggable.php on line 1332

Post count: 21065

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Post count: 12

The problem is that I cannot go to the dashboard now, and I cannot disable them via the FTP.

Post count: 21065

Hello!

Check this: https://wordpress.org/support/topic/mysqli_query-hy000-1194-table-mc_options-is-marked-as-crashed/
I recommend you to make a full backup and give it a try.

Hope that helps you!

Thank you!

Post count: 12

Hi Bettina,

we have tried all methods, no luck.

Can you help me? I will give you access to FTP.

Post count: 21065

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Post count: 12

have sent with FTP access.

Post count: 12

ANybody there can help? Have mailed you guys FTP & admin login info 2 days ago and my site was down for 10 days now!!!!!

Post count: 27744

Hello,

If you send an email, then my colleagues will reply to you as soon as possible.
Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours, and our schedule is Monday – Friday from 08:00 AM to 05:00 PM GMT+2.

Thank you for your understanding!

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