update from 8.6 to 11 didn't go well

Posted in: Newspaper
Post count: 4

Greetings,

I didn’t see anything about steps along an upgrade path, and my client’s site was showing errors when I was on 8.6. We resolved those errors by rolling back to an earlier version of PHP, so I went ahead with the upgrade to 11 and updated the theme plugins, and now have new issues such as “[td_block_big_grid_1 td_grid_style=”td-grid-style-1″ sort=”” category_id=”2″]” that you’ll see at:

https://freepressdailynews.com/

It looks like a theme component isn’t loading, but I’m not sure. I have tagDiv Cloud Library, Composer, and Social Counter plugins activated, but trying to activate Multi-Purpose throws a fatal error (Fatal error: Cannot declare class td_api_multi_purpose, because the name is already in use in … /wp-content/plugins/td-multi-purpose/td-multi-purpose.php on line 44).

WP is 5.7.2, and I’m running PHP 7.3.28. Disabling third-party plugins doesn’t help. Everything is up to date.

Can anyone see what may be causing this issue? Should I have installed an in-between version instead of going 8.6 > 11?

Thank you!

Post count: 35449

Hi baldguystudio,
You didn’t updated the them for a few years, therefore the theme change a lot since v8.6.
Also, the Multi-Purpose plugin is no longer needed. As a suggestion, please disable and delete all tagDiv plugins that you have from this version and old theme version, after that install all tagDiv plugins, including tagDiv Standard pack, that it is use for old versions like yours.
Also make sure that you have the theme requirements set like in our guide https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!

Post count: 4

Calin,

Thanks for the rapid reply! I took your suggestions and the site is as good as new (well, we haven’t added content for quite a while :-)).

Thank you so much … a big stress relief!

Chuck

Post count: 35449

I’m glad that I was able to help you!
Have a nice day!

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