When I bought this theme, I didn't get any support and you didn't find a solutio

Posted in: Newspaper
Post count: 87

When I bought this theme, I didn’t get any support and you didn’t find a solution. I don’t even know how I set it up. Doesn’t work properly and doesn’t do my job at all

Post count: 21065

Hello!

I’m sorry to hear this, but I can see that you receive support as everybody.
Please continue the discussion in your own topics which you have created and we will try to provide solutions for your issues.

Thank you for understanding!

Post count: 87

Destek alamadığım için inisiyatif alabilir misiniz? Web siteme gidip kontrol edebilir misiniz?

Post count: 27744

Hello,

I just checked your website and seems to work well => https://www.screencast.com/t/WppZegLyc9V4
Please tell us exactly where exactly are problems, the more information you give us about the problems encountered, then we will understand better, and we will do everything we can to provide you with optimal solutions.

Thank you!

Post count: 87
Post count: 87
Post count: 87
Post count: 87

Temada menu ayarlarında ekran görüntüsünü istiyorum. Fakat kategori eklemeden yeni sayfada açılmıyor.

I want to set up screen in menu settings in theme. But without adding category, new is not added.

Error video

Post count: 87
Post count: 35449

Hi Bilecikfriends, we are sorry for the inconveniences, but please notice that we try to help all our customers, also we do not make difference between the customers that no longer have support and we try to help them to, even if this is contradictory with the support rules.
Also any tie when you have a problem, please provide as many details and screenshots you can, that we can understand the problem you are facing, this will reduce the time to solved the problem.
Now about this submenu, the mega menu is not displaying correctly, this it how it should look like -> https://i.imgur.com/fawv6jH.png not like this -> https://i.imgur.com/huLxLLd.png please do not set sub-menu under a mega menu -> https://i.imgur.com/DYtV7Fa.png -> https://i.imgur.com/yR1huKj.png, this will make it to look like thishttps://i.imgur.com/iFQ9SRk.png
Also for the problem with the logo from footer that do not have height and width, what you can do is to use a page as a footer or use a footer cloud templates, those can use the logo element and this have the option to set the height and width on logo image.
The avoid major layout shift is not affecting your website https://i.imgur.com/C0pKggD.png the CLS for that elements is 0.
Thank you for your understanding!

Post count: 87

Let’s give my admin password and fix the mistakes, I don’t want to deal with it again.

I can’t generate the footer theme you mentioned.

Post count: 35449

Hi,
Our mail address is contact@tagdiv.com, please make sure that you check this topic -> https://forum.tagdiv.com/topic/whoever-wrote-the-theme-should-definitely-give-me-a-live-solution/
Thank you for your understanding!

Viewing 12 posts - 1 through 12 (of 12 total)
The forum ‘Newspaper’ is closed to new topics and replies.