Hello,
I am trying to put social icon in header . Problem is when I put link in element it want save after I clik on save button.
Same thing is with social counter and Youtube API is not working. I have put API but it want show any video from my chanel.
Regards
Hello!
Please provide more information about your issue, screenshots with the settings you applied and your website link in order to help you efficiently.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello,
My site is currently under construction. I can give you login data in private message. I have made screenshot
https://imgur.com/a/MNraFwG
regards
Hello!
Try to type from your keyboard and not copy-paste in that field. Also, for social icons please delete the ” # ” and then write the link.
Let me know the results!
Thank you!
Hello Bettina,
I know that I need to remove # sign problem is that I cant save my link it always show # sign after save I get notification taht is all saved but it is not. Also how can I say to client that he need manaually put 123 difrent YouTube links or Chanel ID etc.?
Regards
Hello!
Please make sure you have the latest version of the theme and plugins(11.2).
Delete and re-install the TagDiv Composer plugin.
Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
